CONTACT US
You can use this form to contact the RMHA for any reason. Questions go to the Communications Committee, who will respond within 24 hours in most cases. If they cannot answer your question, your comments and suggestions will be forwarded to the appropriate committee or the Board for consideration.
An quicker and easier way to find answers to your questions is to use the FAQ tool below the Contact Us form. Just click on a category, and it will take you to answers to the most frequently asked questions about that subject. Easy-peasy.
If you have any photos or documentation that you wish to add to your comments below, please send them to rosedalecommunications@gmail.com including your name.
____________________________________________________________________________________________________________________
Frequently Asked Questions
To find the answer to your question, click on the category that most closely matches your question from the following list.
​
​
________________________________________________________________________________________________________
Property Changes (ARC)
​
Q: When do I need to submit an Property Change Request Form?
​
A: All homeowners must complete and submit a Rosedale Homeowners Association Property Change Request Form prior to making any changes to the exterior of their home. This includes landscaping changes, driveways, roofs, exterior paint, pools, pool cages, lawn ornaments (excluding holiday décor), tree removal, and the like. If you are uncertain whether you should complete an Property Change Request Form, please contact your HOA ARC coordinator or Resource Property Management (RPM). For more information, click here.
​
Q: Where do I find ARC request procedures?
​
A: Click here to view the ARC Rosedale Property Change Request Process Flowchart.
Q: Where can I find ARC change request form?
A: Click here to go to the Architectural Change Request Form Page to get directions and download the form.
Q: Who do I submit ARC Property Change Forms to?
​
A: If you live in a neighborhood that has a neighborhood HOA, submit your completed form to your neighborhood HOA ARC representative. Your neighborhood HOA will review your request before forwarding it to Cristina Stewart (cstewart@resourcepropertymgmt.com) at Resource Property Management who will log the request before submitting it to the Master HOA ARC members. (ARC stands for Architectural Review Committee).
If you live in a neighborhood that DOES NOT have an HOA, your completed form would go to to Cristina Stewart (cstewart@resourcepropertymgmt.com) at Resource Property Management who will log the request before submitting it to the Master HOA ARC members. For more information, click here.
​
Q: Where can I get a link to the next ARC meeting?
​
A: The date and time for an ARC meeting can be found on the Rosedale Website Home Page (click here) and on signs posted prior to the meetings outside the two Rosedale gates. Rosedale residents should receive an email prior to the meeting with a ZOOM registration link. After registering, a ZOOM link to join the ARC meeting will be emailed to you.
​
Q: Can I paint my driveway?
​
A: The answer to this and other questions can be found on the Guidelines for Completing and ARC Form Page by clicking here.
​
________________________________________________________________________________________
​
Q: Where can I find the latest Master Board of Directors minutes?
​
A: BOD meeting minutes are available on the Board of Director's Meeting Minutes Page under the Governance option on the menu bar.​ Click here to access the Board of Director's Meeting Minutes Page.
​
Q: How do I find the names of Board of Directors members?
​
A: To find the names of the members of the Board of Directors, click here.
​
Q: Where can I find links to the BOD meetings?
​
A: About two days before a BOD meeting, residents are sent an email with a link to join (if desired) the meeting via Zoom.
​
Q: When does the BOD meet?
​
A: The BOD meets on the second Thursday of each month at 2:00 pm via Zoom. In addition to an email, a sign at each entrance to Rosedale shows the date and time of the meeting.
​
​
____________________________________________________________________________________
​
​
Q: Why was Hotwire chosen over Spectrum?
​
A: Some folks are wondering why we chose Hot Wire over Spectrum, the incumbent. Hot Wire offered us a newer, faster technology that would take us well into the future. We felt it was a superior offer. Notwithstanding, given that Spectrum was generally popular and the incumbent, we decided to go with Spectrum with a slightly older technology. We were ready to sign a contract with them when, at the last moment, they pulled the deal off the table that we had been negotiating for months, leaving us hanging.
We went back to the Hotwire offer with its superior technology and they made numerous concessions to us in our final negotiations to put together a very much improved service package to our present Spectrum system. How will the change affect you internet service? Currently we are downloading at 100 mbps per and uploading at 10 mbps. The new Hotwire system will upload and download at 500 mbps, an increase in speed of 5 times download and 50 times upload.
​
Q: Will the change over require that my yard be dug up?
​
A: Some folks are concerned that the change will cause disruption and unnecessary digging up of their yards. Modern cable trenching machines slice a narrow cut in the soil and lay cable underground without disturbing the grass. There is no digging or lawn repair necessary as the cut comes back together to be virtually undetectable. They even have tools for running wire under sidewalks and driveways without cutting or disturbing them.
​
Q: How will the actual installation take place in your home? If I am a snowbird?
​
A: By appointment, a Hotwire installer will come to your home and make the installation for whatever number of TVs and other devices you may have. The cutover will be more complicated for snowbirds, who might not be around when it is time to install. We will be working out the details shortly, but Hotwire have been through this exact circumstance thousands of times in the past. We think they will either [up to the homeowner] have a friend open your house to let them in to do their magic; or will wait until, say, October, November, December or even January, when you return to come in and set it up. We know there will be complexities, but we will work them through and keep you informed. Bear with us for a bit on this, but rest assured that Hotwire will not likely see anything here they haven’t encountered in the past.
​
____________________________________________________________________________________
​
​
Q: How do I find the names of Board members?
​
A: A list of the current board members can be found on the Rosedale Master Homeowners Association Page. Click here to go to the Page.
​
Q: How do I find the names of neighborhood HOA contacts?
​
A: A link on the Rosedale Neighborhoods Page will provide a list. To go to the Page, click here.
​
Q: How do I find the names of Master HOA committee chairmen?
​
A: Under the Committees option on the menu bar is a list of committees. Click on each committee page to find the name of the chairman.
​
Q: How do I contact Resource Property Management (RPM)?
​
A: Information on how to contact RPM can be found on the Resource Property Management Page. To go to the page, click here.
​
____________________________________________________________________________________
​
Q: Who do I call to get answers to my Master HOA billing questions?
​
A: We have easy access to their services at the RPM office just north of the Links entrance at 2025 Lakewood Ranch Boulevard, Suite 203. The RPM person who handles Rosedale business is Cristina Stewart. She can be reached by phone at:(941) 348-2912 or email at cstewart@resourcepropertymgmt.com. Or you can reach RPM via their web-based management system, One Source (https://www.rosedalemasterhoa.com/about-3).
​
Q: When can we expect to receive the yearly invoice for the Master HOA fees?
​
A: Invoices for Rosedale Master Homeowners association’s annual dues are mailed in December. All dues for the Master Association are due on January 1st and considered late if not received by January 31st. If the yearly dues remain unpaid after January 31, a notice is sent to and late fees and interest are applied to the account per the governing documents. Late notices are mailed to all homeowners to the address on record in One Source. There will be a late fee for payments received after January 31st.
If you are a new owner who has taken title to a Rosedale property, you should expect that you will be receiving a Dues Bill. It is possible that the bill might be sent to the old owner or a wrong address and you do not receive a bill. Since you are the owner of the property and should understand your obligation to pay HOA dues, whether you receive a bill or not, you are still responsible for payment on time.
Contact RPM’s Accounts Receivable Department at (844) 280-4688 if you do not receive a bill in December or with account questions.
You may look at and pay your homeowner account by logging into One Source, which is located on the Resource Property Website (https://resourcepropertymgmt.com/) under the Resident Services tab.
Payment may be made by check payable to "Rosedale Master Homeowners' Association, Inc." and mailed to:
Rosedale Master Homeowners' Association, Inc.
c/o Resource Property Management, Inc.
PO Box 25237
Tampa, FL 33622-5237
​
​
____________________________________________________________________________________
​
Q: What should I do if I am not getting the RMHOA emails?
​
A: First, and most important, check the junk mail in your email cliient to see if your spam filter is blocking emails sent from the Rosedale Master HOA. If you find one, mark the sender and domain as a trusted source. The wording may say "never block" which means the same thing. If you do not find any emails in your junk file, we may not have your correct email address on file. In that case, email your name, email address and street address to communications@RosedaleMHOA.com.
​
If you do not receive an email from us, it is usually because our email got trapped by a spam filter. There are things you can do to help Rosedale emails make it thought the spam filters.
1. Add us to your contact list to let the spam filters know that you know us. Please create a contact in your contacts file as follows:
Name: Ed Mazer
Company: Communications Committee
Email address: Communications@RosedaleMHOA.com
2. Click on any link in a Rosedale email. The ISP spam filters will interpret your clicking on a link to mean that you are interested in the content of this email, and that will improve deliverability.
Q: How do I notify the Master Homeowners Association of email address changes?
A: Email your name, new email address and street address to communications@RosedaleMHOA.com.
​
____________________________________________________________________________________
​
Q: Who do I contact to request an Estoppel letter?
A: If you need an Estoppel letter from the Rosedale Master Homeowners Association, you can request one by contacting Resource Property Management. If the home you are selling also belongs to a neighborhood HOA, you will also need an Estoppel letter from that neighborhood Homeowners Association. If the home you are buying is in the Links section of Rosedale, you will also need an Estoppel letter from Coral Hospitality. For the contact information for all Rosedale neighborhood HOA's and Coral Hospitality, and for additional information on obtaining an Estoppel Letter, click here.
____________________________________________________________________________________
​
​
Q: How do I get a new barcode for my vehicle?
A: You will need to complete a Rosedale Barcode Application and make an appointment with the gate attendant site supervisor to obtain a barcode for your vehicle. For complete information, click here.
If you are exchanging vehicles, bring information about the old vehicle type and license number so the data in TEKWave can be changed by the administrator. It is a good idea to remove the decal from the old car until it is voided by the administrator.
Q: How do I notify the gate of an expected visitor?
​
A: The only approved method of notifying the gate of expected visitors is to use TEKWave, the Internet communications system Rosedale employs to enable residents to notify the gate of guests and vendors. It can be accessed three different ways -- iPhone, Android Smartphone or using an online browser with your computer or tablet. You can get more information on how to use TEKWareve from the Rosedale Master HOA Website (https://www.rosedalemasterhoa.com/tekwave). If you need help or have extenuating circumstances why you cannot use TEKWave, please contact communityaccess@rosedalemhoa.com.
Q: What is TEKWave and how do I use it?
​
A: TEKWave is the Internet communications system Rosedale employs to enable residents to notify the gate of visitors and vendors who will be entering. To use TEKWave, you need to download the App onto your Android Smartphone or iPhone. Also, it can be loaded onto the browser of your tablet and computer. Click here to learn how to do this. This Website Page contains resources on how to set up and use TEKWave.
.
​
Q: How do I get help with TEKWave?
​
A: Click here for video and printed materials on how to use TEKWav. If you need further help, contact the Rosedale Access Committee at communityaccess@rosedalemhoa.com.
​
Q: Where can I find the rules for vendor access?
A: To learn the rules for vendor access to Rosedale, click here.
​
____________________________________________________________________________________
​
​
Q: When is the Rosedale Master Homeowners Association Annual Meeting?
​
A: The Annual Meeting of the Membership of the Rosedale Master Homeowners' Association was last held on March 7, 2022 at 6:00 pm via Zoom, and in person at Bayside Community Church,15800 SR65, Bradenton.
​
Q: When are the Rosedale Master Homeowners Association Board Meetings?
​
A: The BOD meets on the second Thursday of each month at 2:00 pm via Zoom. The date, time and Zoom link to upcoming meetings can be found by clicking here. In addition, a sign at each entrance to Rosedale shows the date and time of the meeting.
​
Q: Where can I find links to the next Rosedale Community Council (RCC) meeting?
​
A: Click here for information on the RCC and its schedule of meetings. Links to meeting are typically sent by neighborhood HOA's.
Q: Where can I get a link to the next Architectural Review Committee (ARC) meeting?
​
A: The ARC Committee meets on every other Wednesday at 10:00 am via Zoom. The date, time and Zoom link to upcoming meetings can be found by clicking here.
____________________________________________________________________________________
​
Q: What is OneSource?
A: OneSource is a Website managed by Resource Property Management for the Rosedale Master Homeowners Association. It contains archived business documents including Board of Directors Meeting minutes, agendas, etc. It also provides an electronic means of making your payments to the RMHA. For information on how to access OneSource, click here.
Q: How do I get access to OneSource?
A: Resource Property Management will mail a Welcome Letter to the new owner after they receive the warranty deed from Manatee County. In this letter will be instructions on how to create a OneSource account along a security code for access. For information on how to access OneSource, click here.
​
____________________________________________________________________________________
​
​
Q: What do I need to know about getting a pet?
​
A: Up to three common house pets are permitted. Pets outside the home must be kept on a leash at all times and may not be walked on the golf course. Pets should not be a nuisance to neighbors. You must promptly remove your pet’s solid waste and dispose of it properly. The Architectural Review Committee must approve any fence, permanent or invisible, and may apply restrictions. Click here to download an ARC Pet Electronic Fence Request form. You will also find the Manatee County regulations for pets on this Page.
​
Q: Is there any restriction on the breed of dog?
​
A: There is no restriction on the breed of dog.
____________________________________________________________________________________
​
​
Q: How do I get a password for OneSource?
​
A: For information on getting a password for OnSource, click here.
​
Q: How do I get a password for dwellingLIVE?
​
A: For information on how to register and get a password for dwellingLIVE, click here.
____________________________________________________________________________________
​
​
Q: How do I ask questions or make comments or suggestions to the Master Homeowners Association?
​
A: To answer your questions, you can use this FAQ search tool or the Search option at the top of each page of this Website, or enter your question into a form on the Contact Us Page. You can also submit your question or suggestion in an email to communications@RosedaleMHOA.com.
​
____________________________________________________________________________________
​
​
Q: What is the Rosedale Community Council (RCC)?
​
A: The RCC is volunteer group of residents composed of representatives from all HOA and non-HOA communities in Rosedale. Its purpose is to: serve as the forum where neighborhoods can share information and resources and residents can bring issues and concerns; interact with Master Association committees by pointing out issues and assisting in implementation of committee activities; identify and suggest projects to the Master Association Board of Directors; and facilitate communication between the Board of Directors and Rosedale residents. For additional information on the RCC, click here.
​
Q: When does the RCC meet?
​
A: The Council meets once a month on Wednesdays, from 1:30 - 3:00 pm via Zoom and/or at the club. For additional information on their schedule of meetings, click here:
​
Q: Where can I find links to the next RCC meeting?
​
A: The agenda and supporting material is sent by each local HOA representative to their residents prior to the meeting.
____________________________________________________________________________________
​
​
Q: What does RPM stand for?
​
A: RPM stands for Resource Property Management, which is a Florida-based property management firm that serves Rosedale. RPM works for, and reports to, the Rosedale Master Homeowners Association Board of Directors. For more information about RPM, click here.
​
Q: How do I contact RPM with questions?
​
A: The RPM person who handles Rosedale business is Cristina Stewart. She can be reached by phone at (941)348-2912 or email at cstewart@resourcepropertymgmt.com. The RPM office is located just north of the Links entrance at 2025 Lakewood Ranch Boulevard, Suite 203
​
​
____________________________________________________________________________________
​
​
Q: How do I report a water leak or other emergency condition on Rosedale Common Grounds?
​
A: If you wish to report a water leak or some other problem on Rosedale's Common Grounds, please call RPM (Resource Property Management), at their normal number (941/348-2912). If it’s after hours, you will get a prompt to connect to the emergency 24 hour on-call person.
​
​
____________________________________________________________________________________
​
​
Q: What do I need to know about Speeding Notices and the Hearing Process to appeal a speeding fine?
​
A: For information on speeding, speeding notices and the hearing process to appeal a speeding fine, click here.
​
​
____________________________________________________________________________________
​
Rosedale HOA Facebook Group
Q: What's the HOA Facebook Group and how do I join?
​
A: We have created a new HOA Facebook Group to provide another channel to reach residents that you can rely on to have accurate information and that will allow residents to post ideas and comments. It will provide a supplement the Association’s Website, news-grams and community e-mails by providing a venue for resident to ask questions and post comments. To join, click here.
​
Once you are validated as a Rosedale Association member, you will be able to join the Facebook group.
​
​
____________________________________________________________________________________
​
Q: Where can I get information on the Budget for the Master HOA?
​
A: You can find information on Budgeting for the Rosedale Master HOA by clicking here. You will need a password to access that page which you can get by requesting on the Contact Us form at the top of this page.
​
​
____________________________________________________________________________________
​
​
Q: Can a Realtor put up a sign?
​
A: Go to the Responsibilities of Realtors Page (https://www.rosedalemasterhoa.com/about-3-3) to review the regulation for realtors.
​
​
____________________________________________________________________________________
​
​
Q: What is happening with the Lena Road Extension?
​
A: For information on Lena Road Extension, click here to go to the Lena Road and 44th Avenue Extension Committee Page.
​
Q: What is happening with the 44th Avenue Extension?
​
A: For information on the 44th Avenue Extension, click here to go to the Lena Road and 44th Avenue Extension Committee Page.
​
​
____________________________________________________________________________________
​
​
Q: How do I log into Vantaca?
​
A: To log into Vantaca, click here or enter https://home.resourcepropertymgmt.com/login
​​​
____________________________________________________________________________________
​
​
Q: Can I wash my car in my driveway?
​
A: Yes.
​
Q: Can I have my windshield repaired or replaced in my driveway?
​
A: Yes.
​
​
___________________________________________________________________________________
​
Key for Pedestrian Gate at Malachite
​
Q: How can I get a key to the pedestrian gate at the Malachite entrance?
​
A: Keys to the pedestrian gate at the Malachite entrance are available to homeowners at the RPM office with a $100 key deposit and completion of the Rosedale Homeowners Malachite Pedestrian Access Gate Key Request Form (click here for the form.)
​
​
(6/18/23)